Case Studies
Every case study we publish follows the same structure, so results are easy to compare across portfolios.
The Problem
The specific, quantified operational pain the client faced before Pentaprism.
The Deployment
What was built, how long it took, what systems it integrated with.
The Result
Hard numbers: dollars saved, hours reclaimed, error rate before/after.
Client Quote
A short, specific quote from a named contact, not a generic testimonial.
Predictive Maintenance Triage
The Problem
After-hours maintenance requests were being blindly routed to expensive emergency vendors, even for issues that were contractually the tenant's responsibility.
The Deployment
Implemented an agentic operating system that reads the inbound maintenance ticket, cross-references it with the specific tenant's liability clauses in their lease, and automatically dispatches the correct vendor or pushes back to the tenant.
"The system paid for itself in the first three months just by stopping us from paying for plumbing issues that the tenants caused."
— Michael R., Director of Property Management
Automated Lease Abstraction & Auditing
The Problem
A mid-sized commercial property manager spent 40 hours a week manually extracting data from 200+ page commercial leases, leading to a 12% error rate in billing and missed critical dates.
The Deployment
Deployed an OCR-backed intelligent extraction agent integrated directly into Yardi. The system reads new lease PDFs, standardizes the clauses, and highlights discrepancies for human review.
"We used to have two full-time analysts doing nothing but data entry. Now they are actually analyzing the data to find us better deals."
— Sarah J., VP of Operations